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RECC: Renewable Energy Consumer Code

How RECC protects you, the consumer, when it comes to your investment in renewable energy products such as solar PV and solar battery storage.

I Love Solar are proud to be RECC members

You can find proof of this on the RECC website by using their company search feature.

 

But what does RECC membership mean and how does it protect you? The Renewable Energy Consumer Code sets out consumer protection standards for any business (that includes us!) who sells renewable energy solutions to domestic customers.

 

They give you the assurance that the company you choose is not only working to the highest quality standards, but has promised to abide by the ethical, professional and honest standards that keep you protected as the consumer.

We adhere to the RECC standard

RECC protects you as the customer

Peace of mind in our integrity and standards

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Protecting you from A-Z

The Renewable Energy Consumer Code is there to protect you as the consumer from sub-standard practices and installation. At I Love Solar Ltd, we are proud to be RECC members who uphold the highest of standards in all we do.

What does the Renewable Energy Consumer Code cover?

The RECC sets out all the factors that contribute to a high standard of consumer service, before, during and after a contract is agreed. This includes, in the words of the RECC website:

  • "Clear information on the systems planned and their performance 

  • Acceptable sales and marketing techniques 

  • Arrangements for installing and connecting the system

  • The selection and quality of goods supplied

  • Details of the conditions of business that apply

  • The standard of any installation and other on-site work

  • Guarantees, and any maintenance and after-sales services needed

  • What action will be taken to deal with any problems, and arrangements for monitoring and continuously improving the Code"

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All equipment installed by I Love Solar Ltd, Essex, comes with the MCS certificate as proof of quality. Call to speak with us now on

01702 900001

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